Performance Management

Jack Welch states: “The best performance reviews are frequent, simple, and actionable.” One tool he created for giving feedback on performance is the 3 by 3 card, as shown here. 

Imagine your manager is giving you some quick feedback on a current project. Fill out the 3 by 3 card that he or she might give to you, with three things that are going well and three areas for improvement. Post your 3 by 3 card as an image or simply by posting the two lists in the forum. 

Post your initial response by Wednesday, midnight of your timezone, and reply with ideas of actions they can take to positively impact their performance to at least 2 of your classmates’ initial posts by Sunday, midnight of your timezone.​

1 response

 RE: Week 5 DiscussionCOLLAPSE

Performance Management 

3 by 3 Card

What’s Going Well

Areas of Improvement 

There is open and clear communication 

Resources are not sufficient 

Cooperative relationships 

Diversity is not valued 

Goals are clearly defined 

Conflicts are not well-managed

 Based on the 3 by 3 card for conducting performance review as put forth by Jack Welch, three areas are going well, and three need improvement. There is open and clear communication. Open communication involves listening and giving constructive feedback (Thaning, 2020). There is a cooperative relationship in the project. Project team members are aware of the importance of working together by sharing knowledge, skills, and expertise. A sense of belonging is created, as members are relaxed, comfortable, and focused on the goals. The goals of the project are clearly defined (Thaning, 2020). Everyone in the team is aware of his or her purpose and the overall mission of the project.

 The resources available for the project are insufficient. As a result of this, it can be difficult to determine when the project will be completed on time (Haberfellner et al., 2019). All the necessary resources required at every stage of the project should be provided on time. Diversity is not valued. It is about valuing all the team members’ contributionsto a project (Haberfellner et al., 2019). The majority of the team members in the project are men. Apart from this, the project’s top leadership does not consider some employees’ creativity and ideas. Conflicts are not well-managed. While conflicts might be beneficial in some cases, they can hinder a project (Haberfellner et al., 2019). Conflicts can hinder the decision-making process of team leaders of a project.   

Haberfellner R., de Weck O., Fricke E., Vössner S. (2019). Characteristics of successful project 

management. In Systems engineering. Birkhäuser, Cham

Thaning, J. (2020). Top 10 key attributes of a successful project. Deltek. Retrieved from 

 http://www.projectdirect.se/dokument/Top10-Key-lyckat_projekt.pdf

2nd response

  RE: Week 5 DiscussionCOLLAPSE

Hello Professor and Classmates,

Imagine your manager is giving you some quick feedback on a current project. Fill out the 3 by 3 card that he or she might give to you, with three things that are going well and three areas for improvement. Post your 3 by 3 card as an image or simply by posting the two lists in the forum. 

At my job I have been put in charge of documenting the reconciliation process in our office. I have a team that I work with to help me break down the steps and put it in a reader friendly document. I believe it is going very well. I am nervous to have to be a lead in the team. If my manager was to do a card on me, I believe it would look like this:

3 What’s going well:

1. Helping others to move the project along. I am great at encouraging others and giving them training to get to the next level of the project. Jack Welch says a team lead should be always looking for their subordinates to train to be better but, they choose to be at that particular company (1).
2. Great at communicating to the others in the group of what is needed to get to the end goal. Communication is one of the most significant way of building all aspects of the team, including trust (2).
3. Finding new ways to present materials. I have always had a thing about making sure whatever I do and have to present it sticks to whom ever is reading or listening to it. The wow factor is what grabs your audience attention and keeps it. I believe if you are able to do that in every project meeting, it makes people more interested in working with you (3).

3 Areas for improvement:

1. Celebrating the small wins. I have read that Jack Welch says you should always celebrate the little wins as much as the big wins (1). I always feel that work needs to be done and if you celebrate then you will start slacking off. I need to work on this.
2. Communicating to upper management what is needed and the progress going on. I am great with working with the team but, horrible with reporting out the status of a current project I am working on. I feel like if you are completing a project and you report out that it is not complete then, it is a bad thing. So, I do have a fear of reporting out.  
3. Telling people when their idea is bad for the project and the goal. I have added things in the project because I did not want to say no.  

Tiara Collins

1. Jack Welch. (2005). Winning.
2. http://www.officecurry.com/role-of-effective-communication-in-team-building/#:~:text=Effective%20communication%20plays%20an%20important,team%20members%20complete%20their%20tasks.
3. http://www.infinitebusinesssolutions.com/2014/07/six-tips-to-add-the-wow-factor-to-your-presentations/

 For Milestone One, you will further define the problem you identified in the Module Two assignment and begin to develop a plan to address the problem using internal and external communications. Furthermore, you will prioritize the first steps in the process of addressing the problem and set goals for your communication. 

• Dewayne Johnsson v. Monsanto (Links to an external site.), CGC-16-550128: First Roundup cancer lawsuit to go to trial

After you have reviewed the case (this includes searching for other resources), you will prepare a case analysis in which you address the following in 2-3 pages (not including a reference page):  

Introduction

• What is the case? 
• What are the facts in the case? Provide a brief summary.

Analysis

• What is the legal conflict / issue(s) that is presented? 
• What is the relevant legislation surrounding this dispute/case? 

Conclusion

• Has the dispute been resolved or a court decision made? 
  • If yes, what was the legal outcome?  
    • Do you agree/disagree with outcome?
  • If not, what do you think will likely be the outcome? Why? 
    • Do you agree/disagree with the likely outcome? 

• These articles will help you to determine what to include in your executive summary, due this week.
  • 10 things you wish: Everyone understood about safety. (2019).Professional Safety, 64(11), 22–23. 
    • This article outlines the benefits of a culture of safety.
  • Just had a reportable injury? Prepare for a visit from OSHA. (2017, July 10). OSHA Compliance News, 6(4). 
    • An article about preparing for an OSHA visit to the workplace.
  • Minnick, W. D., Helmrich-Rhodes, L., Mulroy, J., & McKnight, D. (2019). OSHA consultation. Professional Safety, 64(6), 46–50. 
    • The authors outline an approach to creating a culture of safety and performance.
  • OSHA rule will help protect sensitive employee information. (2019). Briefings on Hospital Safety, 27(6), 6–7. 
    • This article is about protecting the privacy of employee information.
  • The mock OSHA inspection: Practice makes perfect. (2014). Medical Environment Update, 24(5), 1–3. 
    • Outlines an approach to practicing for an OSHA inspection.
• Interactive Learning Module: Occupational Safety and Health Administration (OSHA)
  Engage in this interactive activity to learn more about OSHA and its regulations for workplace safety. This activity will provide background information for your memorandum to be written about how OSHA impacts your organization.
  LAUNCH INTERACTIVE MODULE
• Write Your Discussion Post
  WORKPLACE HEALTH AND SAFETY POLICIES EVALUATION
  Employee health and safety in the workplace is a topic of scrutiny, discussion, and debate at all levels of government. Using one of the articles assigned this week, analyze two or three governmental perspectives concerning worker health and safety in the workplace. Address the following:
  • What are government agencies stating, concerning OSHA?
  • Are they taking differing positions concerning interpretation, monitoring, and compliance?
  • Can differing perspectives concerning OSHA enhance or hinder workplace safety?
  • Be sure to cite examples.

Company Analysis

Visit the New Balance website: www.newbalance.com (Links to an external site.) and review the company’s information. 

Answer the following questions in an essay format below.

• From your assessment of New Balance, identify and describe in detail at least one of Porter’s generic competitive strategies New Balance has been using. From your evaluation, what are some of your recommendations for New Balance to be more competitive in a global market?
• Assess New Balance’s opportunities and threats; provide a plan for implementing at least two opportunity strategies and addressing two current threats you’ve identified. Explain how those opportunities and threat strategies will positively affect New Balance’s business operations.

!! IMPORTANT !!

In this activity, you will research the New Balance Company and write an essay ( Link below)

Link for write an Essay= “https://ernie.erau.edu/Departments/vcl-online-resources/essay/Pages/Default.aspx”

 based on the concepts learned this week. Your essay should be double-spaced, at least 250 words, and adhere to APA guidelines there is a link below.

 !! Ensure you have a cover page, introduction, body, and conclusion for your essay !!

Link for APA Guidelines= https://idd.erau.edu/COB/COB_Writing_Style_Guide_APA_Manual_7th_Edition.pdf

Review the Culture and Health Literacy page on the Centers for Disease Control and Prevention (CDC) website. Its at the bottom of this post.

Discuss your thoughts with the class about the content addressed on the website and answer the following question in 175 to 265 words:

• How could you use information to communicate cross-culturally as a health care administrator?

Read and respond to at least two of your classmates’ discussion posts in 100-150 words. Be constructive and professional with your thoughts, feedback, or suggestions.

Culture & Health Literacy

Tools for Cross-Cultural Communication and Language Access Can Help Organizations Address Health Literacy and Improve Communication Effectiveness

Effective communication recognizes and bridges cultural differences.

The ideas people have about health, the languages they use, the health literacy skills they have, and the contexts in which they communicate about health reflect their cultures. Organizations can increase communication effectiveness when they recognize and bridge cultural differences that may contribute to miscommunication.

Culture Allows and Can Get in the Way of Communication

Culture can be defined by group membership, such as racial, ethnic, linguistic or geographical groups, or as a collection of beliefs, values, customs, ways of thinking, communicating, and behaving specific to a group.

As part of a cultural group, people learn communication rules, such as who communicates with whom, when and where something may be communicated, and what to communicate about. Members of a cultural group also learn one or more languages that facilitate communication within the group.

Sometimes, though, language can get in the way of successful communication. When people and organizations try to use their in-group languages, or jargon, in other contexts and with people outside the group, communication often fails and creates misunderstanding and barriers to making meaning in a situation.

Doctors, nurses, dentists, epidemiologists, and other public health and healthcare workers belong to professional cultures with their own languages that often aren’t the everyday language of most people. When these professionals want to share information, their jargon may have an even greater effect when limited literacy and cultural differences are part of the communication exchange with patients, caregivers, and other healthcare workers. Review the Find Training section of this website for courses in culture and communication.

Translation and Interpretation Are Necessary but Not Complete Solutions

Translated materials and interpreter services can help bridge language differences, but translations and interpreter services may not be fully accurate or complete. Not all languages have words for something that exists in other languages and cultures, and not all words and ideas can be easily translated into or explained in another language.

Or, people may have weak literacy and numeracy skills in their native language, and translated materials are too complex or technical for them. The interpreter may not be fully attuned to the need for everyday language, making it difficult for the client to fully comprehend the information.

The context for communication, such as the physical location or people’s shared or different experiences, may also affect the meaning of translated and interpreted words. The intended meaning may be lost, causing confusion even when everyone involved in the communication exchange believes they understand what is being said.

Organizations Can Support Cross-Cultural Communication and Language Access

The National Institute on Minority Health and Health Disparities (NIMHD)  launched a resource for people who work with health disparity populations with limited English proficiency: the Language Access Portalexternal icon (LAP). The LAP contains information, in multiple languages, for six disease areas where major health disparities have been identified in non-English speaking populations. The portal supports NIH’s comprehensive Language Access Plan by providing access to reliable cross-cultural and linguistically appropriate health information from NIH and other federal agencies.

The National Culturally and Linguistically Appropriate Services (CLAS) Standardsexternal icon can help organizations address the cultural and language differences between the people who provide information and services and the people they serve. The principal standard is to provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Organizations can use the Guide to Providing Effective Communication and Language Assistance Servicesexternal icon to help communication between those who provide and receive care in a health care facility.

Federal agencies, and potentially organizations that receive federal funds, must create and follow plans to meet the needs of people with Limited English Proficiencyexternal icon. On November 3, 2015 the U.S. Census Bureau released a set of new tablesexternal icon reporting at least 350 languages that U.S. residents speak in their homes. These tables show the number of speakers of each language and the number who speak English less than “very well” — which is a common measure of English proficiency.

The best way to make sure of translation and interpreter quality is to select and match certified translators and interpreters with the primary audience. The American Translators Associationexternal icon has information on the certification process. A good match between translator or interpreter and primary audience happens when the translator or interpreter uses information about the language preferences, communication expectations, and health literacy skills of the audience to create appropriate messages and materials.

Health professionals and educators can use the Primer for teaching cultural competency. The Primer: Cultural Competency and Health Literacyexternal icon guide provides teaching tools to improve cross-cultural communications skills, deliver culturally and linguistically appropriate healthcare services to diverse populations, and develop programs and policies to improve health outcomes and reduce health disparities.

The CDC webinar, Cultural Competence in Preparedness Planning, can help your organization enhance its commitment to cultural competence during emergencies and reduce the disparities among people of different cultural backgrounds that can sometimes arise during disasters. Our Emergency Partners Information Connection and Office of Minority Health and Health Equity came together for this webinar to discuss:

• Why responding organizations should demonstrate cultural competence during emergencies
• What can happen if a responding organization is culturally incompetent
• Where you can find resources to help build your organization’s understanding of cultural competence

Resources for Translated Materials

• CDC.gov in Spanish
• Easy to Understand Medicine Instructions in 6 Languagesexternal icon
• HealthReachexternal icon – HealthReach from the National Library of Medicine is a resource of quality multilingual, multicultural public health information for those working with or providing care to individuals with limited English proficiency.

Students are tasked to write 3 Research Briefs relating to the “WASTE MANAGEMENT ( RECYCLING OR REUSING OF SCRAP IN AN ORGANIZATION/ AN INDUSTRY)”.

Select three primary, scholarly, peer-reviewed sources for the research briefs. These include final research reports, thesis, dissertations, etc. A summary or secondary article will not suffice, it must be three primary sources. A primary source usually has a methodology section or describes the methodology in the article.

Task:

Write 3 Research Briefs. Each research brief needs to be at least 2 pages long. The total number of pages submitted needs to be at least 6 pages.

Address the following points:

– Title of the research

– purpose of the study

– methodology

– results and data analysis

– Citation of document

***Give your thoughts and opinions, including the strengths and weaknesses that you found. Describe how this article fits in with your research topic and problem statement. Summarizing what is written in the article will not suffice.

In our culture, there is an increased use of social media.  Social media has changed the way people and families interact with each other.  Many theorists believe social media has advantages of connecting people, while other theorists believe social media negatively affects relationships, for many reasons.  Social workers need to be aware of the couples’ use of social media and explore the effects on the relationship. 

For this Assignment search the Walden Library for two articles – one supporting the positive affects social media has on couples and one suggesting the negative affects social media has on relationships.  

The Assignment (2–3 pages)

• Summarize each article in 100 words or less.
• Provide a critical analysis of each side of the social media debate.
• Explain which side you take and support your professional opinion on social media and couple’s relationships with scholarly references and additional resources.

Use evidence-based research to support your findings.

“State of Estates” is a national estate planning firm with 2,500 employees in eight states.

Prepare a 10- to 15-slide Microsoft® PowerPoint® presentation with speaker notes for upper management at “State of Estates” to address the following areas:

• An overview of Title VII as applied to race and national origin discrimination
• Ways “State of Estates” can minimize liability for race and national origin discrimination in its employment practices
• The three types of affirmative action
• Whether any type of affirmative action is required or recommended for the firm

Include visual interest in the form of relevant photos, clip art, and/or graphics. 

Format your presentation consistent with APA guidelines and include both an introduction slide and reference slide.

Why is process improvement important in an organization’s logistics network?