please see attachment

Unit Outcomes addressed in this Assignment:

• Understand the important role that performance appraisal plays in managing human resources (HR) in healthcare organizations.
• See the connection of performance management function with other key HR functions of recruitment/selection, training/development, and compensation and rewards.
• Have an appreciation of the legal implications of performance appraisal.
• Describe the way succession planning is used in healthcare organizations.

Course Outcome assessed in this Assignment:

HA255-3: Illustrate compensation options within the healthcare industry. 

Assignment Requirements

• Please complete the Job Description in a Microsoft® Word® document.
• The Online Advertisement may be created in Microsoft Word, Microsoft PowerPoint®, Microsoft Publisher®, or as an Infographic.
• Quoting should be less than 10% of the entire paper. Paraphrasing is necessary.
• Students must cite and reference at least 2 credible sources from the Library or a credible industry source.

Instructions

Imagine that you are an administrator for a large hospital. Recently, your hospital has had shortages of staff in several areas. You have been asked to develop a job description and create an effective online job posting advertisement for a position of your choice. The most needed positions are RNs, LPNs, and direct patient care staff. Other needed positions are in the areas of operations, security, information technology, and nutritional services.  You have been given the task of developing a job description and creating an online job advertisement for any position from the areas provided above. Please follow the instructions below to complete this multi-part assignment.

Unit 4

Part

Instructions

1

Job Description: Create a complete Job Description for the position that you selected. The job description should give potential candidates a clear outline and realistic preview of the job. The Job Description must include the following sections:

• Job title
• Reporting relationships — direct and indirect
• Educational and professional certification requirements
• Thorough list of duties and responsibilities
• Committee responsibilities and relating responsibilities
• Desired behavioral characteristics
• Salary range
• Benefits and perks

Online Job Advertisement: Create a realistic online job posting for the position that you selected. The online job posting is the primary source for recruiting your selected position. You can create the advertisement in Microsoft Word, Microsoft PowerPoint, Microsoft Publisher, or as an Infographic. Your Online Job Advertisement must include the following information:

• Job title
• Concise job overview
• Description of the employer
• Clear statement of necessary qualifications
• Compensation and benefits information
• Directions outlining how to apply

2

Job Description: The Job Description must comply with Equal Employment Opportunity Commission (EEOC) requirements. Ensure that the Job Description refrains from using language that references or shows a preference for or against an individual’s race, color, religion, sex, national origin, age, disability, or genetics.

Online Job Advertisement: The Online Job Advertisement must comply with Equal Employment Opportunity Commission (EEOC) requirements. Ensure that the Online Job Advertisement refrains from using language that references or shows a preference for or against an individual’s race, color, religion, sex, national origin, age, disability, or genetics. 

3

Job Description: Incorporate current industry standards as it relates to the position. The Job Description should include information regarding performance relative to safety, quality, and care standards. The performance standards must align with current industry performance data for the position. Provide a reference page citing at least two benchmarking sources.

Online Job Advertisement: The Online Job Advertisement should include information regarding performance relative to safety, quality, and care standards.

 3 PAGES 

INTRODUCTION, BODY, AND CONCLUSION

Beau Street Runners, Ltd.

Beau Street Runners, Ltd (BSR) is a courier service with headquarter on Beau Street in a first-tier suburb of a megalopolis severing four co-joined big cities with many different ethiccommunities and massive transportation grids. BSR provides cabs, bicycles, vans and armored trucks for moving important packages between businesses in the various cities and surrounding suburbs (approx. 125 miles along a waterfront and 100 miles wide edging into foothills) in a “northern” climate with significant weather variations.

Obviously, security is an issue for BSR. Currently, they provide training programs on personal security and on the BSR’s standards for securing packages. Their standards are being met in all areas except customer service. Since customer service is about relationship building between customer and the runner, it may be challenging to build a learning solution that satisfies the need. However, your contact at BSR believes that their Runners are their ultimate image. Therefore, this customer problem needs to be fixed and they will do anything at all to fix it.

You have been hired to build a low-tech training solution for these associates. Based on the information below, what are the key cognitive issues, and memory/attention factors that you will consider in your designs? Based on that analysis of the essential learning needs, what learning theories and technologies would be most likely to meet the need? Explain your reasoning and support your opinions in a 2-3 page paper using APA format.
—————————————————————————————————-
BSR Runners:

· Age: 18-28 (average age 31)

· Gender: 68% are male; 32% are female

· Type of work:

· 35% are bicyclists specializing in very small packages of less than $500 value

· 15% are cab drivers

· 17.5% are van drivers

· 18.5% are truck drivers

· 13% are special-agents working only with highly insured packages ($100K plus) and special projects that may require days or weeks (e.g., moving museum pieces)

· 80% of the bicyclists indicate that this is first full-time job

· 25% of all employees indicate that this is a part-time second job

· 79% indicate that they have earned a Brown Belt or higher in at least one martial art while the rest indicate that they attend martial arts training

· Special agents earn more than $100k a year and the other runners are unaware that such agents exist

· When surveyed about the work bicyclists Runners indicated that:

· They enjoy the challenges of navigating the multi-city transportation grid but also find it stressful

· Carry a PDA with GPS, phone, internet and carry technology for tracking and managing packages and signatures from those accepting packages

· They are only paid when they work, so they have no “down time” in which to take training

· They enjoy physical aspects of the job and the high-alert energy they must maintain to stay secure and keep their packages secure.

· Extreme weather was their greatest hazard (after traffic) with winter days reaching into the -10 degree range regularly and summer days often near or over 100 degrees.

· A tally of the last 100 customer service complaints show that:

· 5:8 customers indicated that their courier was “curt” and “uncooperative”

· 3:10 customers indicated that their courier was unable to explain why their package arrived late

· 7:20 indicated that pick-up courier “scared them”, when asked for further information they said the following about individuals in various roles:

· The bicyclist courier’s looked weird and scary – like a cross between street people and a terrorist.

· The cab driver was foreign and didn’t seem to understand me

· The van driver or armored truck drivers and assistants had shifty eyes… always checking around them, I felt like they were waiting for someone to pop out from behind me and attach them.

Your paper should reflect scholarly writing and current APA standards. Please include citations to support your ideas.

 • Instructions 

For this assignment, you will use the following case study. Vandaveer, V. V. (2012). Dyadic team development across cultures: A case study. Consulting Psychology Journal: Practice and Research, 64(4), 279–294. Retrieved from https://libraryresources.columbiasouthern.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=85301202&site=ehost-live&scope=site 

Given this scenario, include the following topics: 

o Explain how culture can affect perceptions of team members in a group. 

o Discuss strategies for working with leaders or team members who originate from a different culture than you. 

o Expound on the significance of using the best type of verbiage to communicate with other members of a team in order to prove successful in task completion.

 o Share the benefits of connecting with humor to build team camaraderie.

 o Explain how personality traits, social factors, and styles of leadership can affect the competence and loyalty of a team member.

 o Determine the different career options an employee might consider when having trouble working with a cohort or leader of a department. Formulate your response to these questions using APA format in a minimum of a two-page paper that includes at least two outside sources. 

Therefore, two additional sources, in addition to the case study, are required. Please use the attached academic journals as sources. 

Describe a difficult conversation you were involved in or one that you witnessed. In your main post, describe the following details:

• Describe the conversation techniques used (if any).
• Explain your interpretation of the conversation.
• Propose how the conversation could have been better managed to make it less difficult and more productive.
• Describe the outcome.

You have recently joined an organization in an entry level HR position. The organization is now subject to union representation. You have been asked by your supervisor to write a brief memo for your HR colleagues that provides an overview of the expectations for managing human resources in a unionized environment. Your memo must address the following:

1. The differences, from the organization’s perspective, in operating in a union-free environment versus a unionized environment
2. The rights of the union, management, and employees
3. The impacts of the union on human resource functions, including
   • Work restructuring  
   • Performance Management
   • Employee Discipline and Job Security
   • Wages and Benefits
   • Health and Safety
4. Any costs the organization may expect based upon these impacts

Use headings to separate the sections of the paper, double-space, and Times New Roman font, cover page, page numbers, and APA format.

Support your answers! In responding, you must use FIVE references including THREE FROM THE COURSE MATERIAL BELOW. They should be from a scholarly journal or credible news source from within the past three years. At least three should be from course materials. 

PICK 3 ARTICLES TO CITE FROM OUT OF CLASSROOM MATERIAL!

 https://www.nlrb.gov/about-nlrb/rights-we-protect/your-rights/employer-union-rights-and-obligations 

 https://www.nlrb.gov/about-nlrb 

 https://open.lib.umn.edu/humanresourcemanagement/chapter/12-2-collective-bargaining/ 

 https://www.nlrb.gov/about-nlrb/rights-we-protect/the-law/bargaining-in-good-faith-with-employees-union-representative 

 https://www.fedsmith.com/2008/07/08/why-do-employees-file-discrimination-complaints-2/ 

Attached are screenshots of the answers that I got wrong on the exam. You‘ll see that I received no points for each of those question. Secondly, there are some answers that I positively knew were right therefore I DID NOT change them based on the answer key I bought and luckily I didn’t change my initial answers because they were correct. So in actuality, there’s more than just a just few wrong answers on the answer key that I purchased.

Select a topic that is related to this class (topics covered within the course text by Lussier) or topics I have mentioned in class.  This should allow a wide range of possible HR related articles and topics.

Possible areas:  Recruitment, Turnover, Company Culture, Employee Appreciation, The affects of Happiness on a company, Company Vision/Mission, Recruiting, Employee Benefits, Diversity, etc.

• Find a related article of an area of interest to you.
• After reading and analyzing the article, provide:
• • A 1 PAGE single spaced summary:
  • Write an executive summary of the key point
  • s/issues of the article in the first approx. 1/2 of the page single spaced.
  • At the end of your paper be sure to put a link to your article. 
  • Then, give your input/opinion regarding the articles key points.
  •  About a 1/2 page single spaced.  Do you agree/disagree? What might the implications be if the key points from the article are, or will be enacted.  What if not?

Option #1: Foodco’s New Product Launch and Reward System

As explained in the case study in Chapter 21 (Biron, 2018), Foodco was able to link a new product launch design with a reward system. Since almost the beginning of industrial times, bonuses, commissions, and other rewards have been used to reward people for launching a new and successful product. However, Foodco provided an innovative and unique process. Write a paper that describes how Foodco was able to link the launch with its reward system and evaluate ways in which it was innovative and unique. Also, provide supported recommendations for how the processes that Foodco employed could be implemented in your industry or the industry you desire to work within.

Your paper should be:

1. Three to four pages in length (not including cover and reference pages).

Prepare a written report reviewing and ranking the five candidates for the Branch Bank Manager position described below. Be specific about your rankings and comments about these candidates in terms of their suitability for the position of Branch Bank Manager using the job specifications and importance percentages shown below.

grade will be based on:

• Quality and depth of your analysis (e.g. taking all relevant factors into consideration when making your hiring decision, providing justification for the rankings given, applying concepts/frameworks learned in class)
• Presentation of your arguments: clarity, structure, formatting of the report, grammar and punctuation.