All posts by : chebby

Three months ago, you decided to hire freelance workers because the company was overloaded by data processing work (due to the growth of the company). Today is the last Friday of the month and you have to process the invoices from the freelance workers. The freelance workers are doing an excellent job processing the invoices. The amount of hours used to complete the work, however, increases each month. Last month, the freelancers’ timesheets showed they spent an average of 18 hours to go through the data for one client. This month, the freelancers spent an average of 25 hours per account. This is troubling since it took in-house processing 5–7 hours to go through the data for one client. The most inexperienced employee on the team took nine hours to process one client’s account.

You discussed the situation with another manager and he suggested using a software program called EyeSpy that takes pictures of freelancers’ computer screens and records keystrokes and mouse clicks periodically throughout the day. At the end of each week, you can drill down by worker, examining their productivity to give you an accurate report of who is doing what while on the clock.

• Should the company be allowed to install the EyeSpy software to monitor performance? If not, what other suggestions do you have on finding out why there are variations in the freelancer’s timesheet?
• Is it legal for organizations to monitor the performance of the employees without telling them? Why or why not?

An understanding of change theory is critical to the success of human and social services professionals. A classic model of change theory consists of three phases: (a) unfreezing, (b) movement, and (c) refreezing (Lewin, 1951). Another model describes the differences between first- and second-order change and how first-order change may continue to perpetuate the very problems human services professionals seek to remedy (Watzlawick, Weakland, & Fisch, 1974). Developmental theory and systems theory may also be relevant to implementing change in human and social services related agencies and organizations.

As you develop your Capstone Project strategic plan, think about the element of change and how change might affect the change processes that will be associated with the agency, organization, or community for your strategic plan. Think of principles from relevant change theories and how you can implement those procedures to manage the individual and organizational change that may come about as a result of the strategic plan. Along with change theory and processes, you also should consider codes of ethics to guide you in addressing these issues.

References:
Lewin, K. (1951). Field theory in social science. New York, NY: Harper.
Watzlawick, P., Weakland, J. H., & Fisch, R. (1974). Change: Principles of problem formation and problem resolution. Oxford, England: W.W. Norton.

To prepare:

• Select a change theory and the related change processes (e.g., force-field analysis, developmental theory, systems theory) that you might apply to address the issues related to the strategic plan for the agency, organization, or community you selected in Week 1 Discussion 2.
• In addition, consider the ethical challenges that you might encounter and codes of ethics you might apply to address these challenges.

By Day 7

The Assignment (2–3 pages):

• Briefly describe the issues you anticipate encountering in your strategic plan.
• Explain the change you think is needed to address these issues and factors that might influence that change.
• Describe a change theory and related change processes that may be applied to the issues related to your strategic plan.
• Explain how you might apply the theory and processes.
• Briefly explain two ethical principles, issues, or challenges that might arise in your efforts to apply these changes.
• Explain how a professional code of ethics might advise in each case. Be specific, citing elements from an applicable code of ethics.
• Explain the opportunities and challenges that you might encounter in fostering and implementing the change.

Support your Application Assignment, citing all resources in APA style, including those in the Learning Resources.

HA3110D – Quality Improvement and Risk Management

         LP05.1 ASSIGNMENT: Applying the PDSA Model in Everyday Practice

With little thought, we apply continuous improvement every day – whether getting to and from work, planning meals, or caring for ourselves and family.

Directions

Think about a recent activity in which you have applied the PDSA (Plan, Do, Study, Act) Improvement Model. Provide a definition of each stage and  a specific example of each stage from your daily life.

Submit this assignment to the dropbox “LP05.1 Assignment: Applying the PDSA Model in Everyday Life.” You can navigate to this dropbox by clicking the “next” arrow at the top right of your screen. This assignment is worth 40 points and will be graded according to the scoring guide below.

SCORING GUIDE ( 40 POINTS )

Rating Scale

10-9 Work meets or exceeds criterion at a high level of competence.

8 Work reflects an understanding of criterion with minor misunderstandings/misconceptions.

7 Criterion partially met, but one or more important concepts/skills are missing or flawed.

6 Work reflects an attempt to meet criterion, but significant misunderstandings/misconceptions are apparent.

5-0 Criterion not met or work is absent.

Criteria

1. The student provides a strong example of the PDSA Improvement model.

2. The student provides clear definitions of PDSA.

3. The student provides clear, specific examples of PDSA from daily life.

4. Work is appropriate in format, grammar, length, punctuation, and capitalization.

Choose a city in one of the following countries: Taiwan, Spain, Uruguay, Australia, or Turkey. Research the culture of the chosen city, and write a two-page essay to describe what you need to know about three cultural differences that would help you open a subsidiary, hire staff, and manage it for your corporation successfully in that country.

 Read the two articles attached and complete an annotated bibliography for each article. 

 Annotated Bibliography’s should be  ¾ page long for each article.  It should be double-spaced, and you are to use Times new Roman 12 font. 

• APA Reference before the information; Annotated bibliographies must be written in manner, in which, they are understandable. You must describe all-important data such as: 

• The participants 

• The reason the study was conducted 

• What research design was used (surveys, interviews, case study, etc.)

 • Which research analysis was used (MANOVA, ANOVA etc.)

 • The results of the study along with any conclusions of the author(s) Your study must include all of these (if applicable). Your AB MAY NOT be copied and pasted directly from the source. There MUST NOT be any form of plagiarism in your annotated bibliography. You are required to write this assignment in your own words. 

Read the article “Adult Education and the Social Media Revolution” located in the e-reserves section of the course under “Course Resources.” Pay particular attention to the references the article authors make to the works of others.

Every citation within this article is essentially a head nod to other authors who have written about the same or similar topics. Were they all in the same room, you could imagine the authors of this article pointing to or calling out those other authors while speaking. This is what we mean when we refer to research and writing as one big conversation, with all of the participants listening and responding to one another.

In a discussion post, point to an example from this article and explain how the authors do one of the following:

• refer to another work in order to give legitimacy to their own point;
• refer to another work in order to build upon the ideas of others; or
• refer to another work in order to challenge that work.

If you select “refer to another work in order to give legitimacy to their own point,” first describe what the authors’ point is, then describe how the cited article supports that point.

If you select “refer to another work in order to build upon the ideas of others,” first describe what the ideas are, then describe how the authors build upon those ideas.

If you select “refer to another work in order to challenge that work”, first describe what is being challenged, then describe how the authors are challenging the cited work.

Then, give an example from your own life in which you rely upon the work of others to complete a task or accomplish a goal. (This example might be from your workplace, community, or academic life.)

Scoring

9-10 points: Post identifies examples from both the text and the student’s life. Fully explains the significance of these examples.

6-8 points: Post identifies examples, but fails to adequately describe/discuss those examples within the stated context.

0-5 points: Post does not identify an example from the text or an example from the student’s life.

Required Link 

http://www.aaace.org/mc/page.do?sitePageId=66286&orgId=aaace

write 3-4 pages respond to the question, be concise with your respond and provide examples. 

Instructions are attached in Word document. 

Answer End-of-Chapter Discussion Questions for Chapter 12

Compose 2-3 pages in which you respond to a medical ethics dilemma.

Ethics is about doing what is right. Traditional normative theories express this goal in one of three ways:

• Virtue Ethics
  • Seek personal excellence by cultivating virtuous habits.
  • Aristotle: Achieve self-sufficiency through moderation.
• Deontological Ethics
  • Do your duty by following the rules.
  • Kant: Act as any rational agent is bound by universal law.
• Consequentialist Ethics
  • Try to make the world a better place by producing good outcomes.
  • Mill: Generate more pleasure and less pain for everyone.

SHOW LESS

Applying ethical theories to everyday life is not easy, as we consider virtues, duties, and results:

• Virtue Ethics
  • Strengths: Respect for people, moral education, continuing progress.
  • Problems: No direct advice for specific situations, excuse for self-serving.
• Deontological Ethics
  • Strengths: Simple application of rules, avoid personal responsibility.
  • Problems: Rigidly strict, conflicting rules, sometimes bad consequences.
• Consequentialist Ethics
  • Strengths: Flexibility in circumstances, outcomes publicly discernible.
  • Problems: Hard to predict results accurately, especially over the long run.

Using all three is fine, but we need to think through how they cohere or diverge.

To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of the business community.

SHOW LESS

As you think about applying ethical theory, consider addressing one of the following questions:

• Which of the three approaches to ethical theory makes the most sense, and why?
• When might Aristotle, Kant, and Mill disagree about how to handle a specific case?
• What theoretical approach are

Assessment Overview

You have now studied the three approaches to ethical theory (deontological, consequentialist, and virtue theory) as exemplified in the work of Immanuel Kant, John Stuart Mill, and Aristotle. Your assessment is to write an essay applying these three approaches to the following practical case:

You are called to consult in the critical care unit of your local hospital. The hospital admits JoEllen, 53, after she takes an overdose of prescription medications with alcohol. On admission, she says, “Not supposed to be here . . . ” and soon becomes uncommunicative. As her condition deteriorates rapidly, her son arrives with a notarized advance directive in which JoEllen specifically asks not to be placed on life support. What should you recommend to the attending health professionals?

Assessment Instructions

As you write your essay, consider how you would achieve the following:

• Explain the ethical issue in this scenario.
• Apply the three traditional theories of normative ethics to this situation.
• Describe the advantages and disadvantages of the three theories as they relate to this situation.
• Apply ethical theory to justify your stance on the right thing to do in this situation.

Your instructor may provide video feedback on your work, as well as complete the official scoring guide for the assessment.

Additional Requirements

• Written communication: Ensure written communication is free of errors that detract from the overall message.
• APA formatting: Format resources and citations according to current APA style guidelines.
• Number of resources: Use your judgment to ensure your topic is thoroughly researched. There is no minimum number of resources required.
• Length of paper: Submit 2-3 typed, double-spaced pages.
• Font and font size: Use Arial, 12-point font.

Print

Applying Ethical Theory Scoring Guide

CRITERIA

NON-PERFORMANCE

BASIC

PROFICIENT

DISTINGUISHED

Explain the ethical issue in the scenario.

Does not explain the ethical issue in the scenario.

Describes the ethical issue in the scenario.

Explains the ethical issue in the scenario.

Analyzes the ethical issue in the scenario.

Apply the three traditional theories of normative ethics to the situation.

Does not apply the three traditional theories of normative ethics to the situation.

Applies traditional theories of normative ethics to the situation, with errors or omissions.

Applies the three traditional theories of normative ethics to the situation.

Analyzes the application of three traditional theories of normative ethics as they relate to this situation and uses supportive textual evidence.

Describe the advantages and disadvantages of each approach to ethical theory as they relate to this situation.

Does not describe the advantages and disadvantages of each approach to ethical theory.

Describes advantages or disadvantages of each approach to ethical theory, but not both.

Describes the advantages and disadvantages of each approach to ethical theory.

Analyzes the advantages and disadvantages of each approach to ethical theory.

Apply ethical theory to justify your ethical position on this issue.

Does not apply ethical theory to justify your ethical position on this issue.

Identifies an ethical position on this issue.

Applies ethical theory to justify your ethical position on this issue.

Justifies an ethical position on this issue, supported clearly by ethical theory.

Communicate in manner that is scholarly, professional, and consistent with expectations for professional communities.

Does not communicate in a manner that is scholarly, professional, or consistent with expectations for members of professional communities.

Communicates inconsistently in a manner of scholarly and professional expectations for members of professional communities.

Communicates in a manner that is scholarly, professional, and consistent with expectations for members of professional communities.

Communicates in a manner that is scholarly, professional, and consistent with expectations for members of professional communities, with written communication that is free of errors that detract from the overall message.