QUALITY MANAGEMENT

Welcome to the second Case Assignment for this course. Please read the following article (along with the others in the required readings) and learn how Cessna went through a very substantial and well-documented quality initiative program to improve its logistics systems.

Morgan, J. P., (2002, June 6). Cessna aims to drive SCM to its very core. Purchasing, 131(10), 31-35. Retrieved on December 12, 2014, from ProQuest in the Trident Online Library.

Abstract:

When Michael R. Katzorke, vice president of supply management at Cessna Aircraft in Wichita, Kan., began working on the company’s supply chain management system in 1998, Cessna was still a traditional aerospace firm. It had a functional orientation, was vertically integrated, had traditional processes and practices, and there was no provision for Total Quality Management or Six Sigma. To bring about the more fundamental and permanent changes they were seeking, Katzorke and his Cessna colleagues—both at the executive level and in supply management—have developed and deployed no fewer than twenty-one practices and tools aimed at: 1. driving the best possible supply-base rationalization decisions, 2. accelerating the supply-base rationalization process, 3. improving suppliers’ performance, and 4. integrating key suppliers with Cessna’s critical business, manufacturing, and design processes. Brief discussions of each of these steps are presented.

Case Assignment

For your Case Assignment, please research a different organization that has also gone through a major logistics quality initiative recently and write a 5- to 6-page case paper reviewing that process. Discuss why the company took on this initiative, what were the results, and how did this effort help improve the logistics/supply chain management in this company? Be sure to provide the different steps in this change process and any issues or problems that occurred.

Be sure to use at least three references. The references that you find must be recent (within the past 6 years) and they must be firsthand references. You may not use references that are other students’ research. AND you CANNOT use the same organization that you are using to write your SLP papers.

Assignment Expectations

Research the topic with information from the background readings as well as any other resources you find on your own. The paper should be 5–6 pages in length and have a cover sheet and a reference page. Clarity of presentation is important, as well as your ability to cover the topic in a succinct, organized manner with research to back up your points. Use at least 3 different sources of information and annotate your sources of information appropriately on your references page and within the text as necessary. You will be assessed on how well you apply your knowledge of quality control programs in a real-world situation. Submit your assignment for grading by the end of this module.

pp management

 Discuss one or more famous or not so famous projects you have heard of and share your observations concerning success or failure. 

Homework Question

 

Review the case study “Alaska Airlines: Navigating Change” and then complete the following: (a) State what actually occurred in the case regarding Kotter’s steps 5 and 6 of empowering employees for broad-based action and generating short-term wins, and (b) address each of the critical elements for Section II parts E and F in your change effort analysis. Make sure to include your recommendations for implementing Kotter’s steps 5 and 6.

E. Enable Action by Removing Barriers

  1. Identify the forces, barriers, and hindrances to the organizational change effort, and describe each.
  2. How can resistance be recognized? How will you eliminate resistance or mitigate its impact on the implementation of the change plan?
  3. Describe actions that will enable and empower employees to help drive the change effort.

F. Generate Short-Term Wins

  1. Determine how you will generate short-term wins. How will you reward these wins?
  2. What can be gained from short-term wins? Support your response.

Presentation

This week’s assignment contains an imaginary scenario in which you will demonstrate your knowledge of the concepts presented in this course.

Scenario:

Your friend, an 8th-grade earth science teacher at the local middle school, is organizing an Earth Day celebration for his students and their families. He knows you have recently been learning about environmental policies in this environmental science class and has asked you to be one of several guest speakers at the event. He would like you to explain to the students how scientific research and public awareness of an environmental issue led to an environmental policy or law. The goal is for the 8th-grade students to understand how people and communities (scientific community, government bodies, citizens of a country, etc.) can effect positive change for the environment.

Use the policy and issue you selected for your Wk 5 Discussion – Environmental Policies in Action.

Prepare a 3-to 4-minute video and/or audio recording, or a 1,050- to 1,750-word transcript of your presentation.

Address the following in your presentation:

  • Summarize the environmental issue. What are its causes? What are the effects on the environment and people? Consider multiple perspectives and locations, as applicable.
  • Explain how economics and/or personal lifestyle choices or behaviors are related to this issue.
  • Describe how individuals, communities, and/or governments have worked to address the issue.
  • Examine the impact of relevant legislation or initiatives. What are the benefits? Have there been any consequences?

Note: Remember your audience; the presentation needs to make sense and appeal to 13- and 14-year-old students.

Include at least 2 outside resources to support your conclusions.

Health Administration essay

This course address costs, access, quality, financing, workforce, and the Affordable Care Act. What is a health care issue that you are passionate about that will not be addressed in this course? Please write your 2 to 3 page issue brief on your issue, providing a description of the nature and scope of the issue, how it has been addressed if at all in the past, current efforts to address it, and other interesting aspects.

Your issue can be:

prescription drug spending, legalization of medical/recreational marijuana, opioid epidemic, surprise medical billing, interoperability of electronic health records, a national patient identifier, the impact of COVID-19 on any host of issues, mental health/substance abuse treatment, etc. 

I want a 3 page MLA science cited essay addressing mental health/substance abuse treatment and plagarism checker 

Media

For this assignment, you can use your current social media accounts, or create new ones, as you reflect on the significance of the Internet and social media and what it means for you.

Write a 350- to 700-word summary describing using three different social media platforms with the objective of networking within your career field.

Reflect on and respond to the following:

  • What are the advantages and disadvantages of easily obtainable information?
  • What are the advantages and disadvantages of social media?
  • How might knowing these advantages and disadvantages alter how you might use social media in your career?
  • What credibility issues can arise from information you present on the Internet?
  • APA Format 

Week 3 Discussion

 

Supporting Lectures:

Review the following lectures:

  • Organized Labor and the National Labor Relations Act
  • Unfair Labor Practices
  • Bargaining and Enforcement

Discussion Questions

Before beginning work on this discussion forum, please review the link Doing Discussion Questions Right, the expanded grading rubric for the forum below, and any specific instructions for this topic.

Before the end of the week, begin commenting on at least two of your classmates’ responses. You can ask technical questions or respond generally to the overall experience. Be objective, clear, and concise. Always use constructive language, even in criticism, to work toward the goal of positive progress. Submit your responses in the Discussion Area.

Tasks

Choose one of the following questions:

Discussion Question 1

Select one unfair labor practice identified in Lecture 2, Unfair Labor Practices, of this week.

  • Compare the rights of employee versus employer related to the chosen practice.
  • Explain why the practice is unfair.
  • Discuss who is harmed by the practice.
  • Explain what the harm is.
  • Be sure to look at both sides of the ethical argument.

Discussion Question 2

Why is arbitration a preferred method of dispute resolution? Considering both costs and benefits, is arbitration fair to both sides?

To support your work, use your course and textbook readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.

Your initial posting should be addressed at 500–1000 words as noted in the attached PDF. Submit your document to this Discussion Area by the due date assigned. Be sure to cite your sources using APA format.

Human Resources Questions (2)

PLEASE ANSWER THE FOLLOWING QUESTIONS 

 Rhonda is hired by Sandley Vacuum Sales as a door-to-door salesperson without conducting any form of background check. Rhonda has a record of physically assaulting people who displease her. On her first day of work, she physically assaults three women who decline to purchase her products after she spent over an hour trying to convince them to buy her products. If the victims sue Sandley Vacuum Sales, do they have a reasonable chance of prevailing? 

 Kellie was employed with the Western Phone Company as a telephone operator for ten years. Bored with this job, she applied for a job position within the same company as a telephone repairman which paid $10 per hour more than she was currently earning. This position required the employee to be able to climb to the top of a telephone pole wearing a tool belt weighing approximately 15 to 20 lbs to make repairs. The Western Phone Company refused to admit Kellie into the training program for the position claiming that she was incapable of performing the duties of the position because she was female. Discuss this scenario from both Kellie’s and the Western Phone Company’s point of view. Include the basis for the relevant claims and defenses. 

HRMN Question

 Must post first.

Question #1 – Analyzing Your Organizational Culture

Using the tips from the article Understanding Your Company’s Culture , complete an analysis of your organizational culture. Describe what you learned about your organization’s culture here, using detail and examples.

Research has shown that cultural alignment improves morale and productivity. Based on what you learned about your own organization, how well aligned is it with your own values and beliefs?  How does this impact your behavior and/or performance.

Required Reference

 https://www.thebalancecareers.com/how-to-understand-your-current-culture-1918811 

Use one additional reference

Logistics Planning

Is logistics planning more important than any other type of business planning? As a general follow-up question, what type of planning is more important that logistics planning? Corporate financial planning? Strategic Human Resource Planning?