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together with your knowledge/experience, explain your believe on ethics, quality satisfaction, and social responsibility. As a good and effective quality director/manager, what is your working philosophy? Write 2-3 paragraphs, not exceeding 300 words.

Part 2: Answer questions and express your thought from these 2 activities: 1) An ethical dilemma, and 2) Have we spoiled customers? Your writing should be between 500-900 words (single space, Times NW 12), or not exceeded 2 pages. Post your writing into the Discussion Board, under forum “Assignment Three – Quality Satisfaction and Corporate Social Responsibility”.

Critical Thinking Activity – An Ethical Dilemma

Image Products Inc. and Lovan corporation are major producer of shampoos, conditioners, and other bath products for women. They are also intense competitors. Recently, Lovan has surged ahead in the marketplace on the strength of a new shampoo that is outselling the leading products of all competitors, including Image Products. This new product is based on a supersecret formula that produces a shampoo with a silky texture and a pleasant aroma. Consumers love it.

John Parker, supervisor of the research and development department for Image Products, is under intense pressure to replicate Lovan’s formula. Unfortunately for Parker, all of his attempts to break the code have failed. As a result, Image Products has lost so much market share that company-wide layoffs are imminent. Parker’s wife and their daughter, who is 3 months pregnant, both work at Image Products. Both will lose their jobs in the first round if layoffs are necessary. Because the firm is located in a rural one-company town, the chances of his wife and daughter finding other jobs are slim at best.

A potential solution has fallen into Parker’s lap. A disgruntled chemist from Lovan has applied for a vacant position in Parker’s department. He has made it clear to Parker that, if hired, he can bring Lovan’s coveted formula with him. However he will do so only if Parker brings him in at top dollar- a demand that is not justified by the chemist’s credentials.

Assume that John Parker is a friend and that he asks your advice about how to handle this situation. What will you recommend to him, and why? What model would you apply in dealing with this dilemma if you were in Parker’s position? Why?

Critical Thinking Activity – Have We Spoiled Customers?

“If you want to understand how the worldwide quality movement has benefited consumers, just look at automobiles. What used to be considered a luxury option is now just standard,” said one quality manager. “That is precisely the problem,” said another quality manager, “We have spoiled the consumer. Now customers will never be happy no matter what we do.” Join this debate, what is your opinion concerning the following questions?

1. Are global consumers spoiled and unrealistic in their expectations, or are they finally demanding their rights in the marketplace?
2. How has the worldwide demand for quality driven the concept of innovation? How has innovation changed your life?
3. If you were a quality director, what would be your quality philosophy or principles for your department’s employees?

Competency

Appraise the workforce relations of an organization to ensure optimal performance.

Scenario

You are an HR Business Partner in a large electronics retailer. The VP of HR has recently implemented a new disciplinary process, which focuses more on performance improvement rather than automatic discipline and censure for behavior and performance issues. The VP of HR created a performance matrix to help guide managers to understand what types of disciplinary actions are appropriate for different infractions. The HR Business Partners have been instructed to use the matrix to coach line managers to better assess what type of disciplinary action should be taken for employee issues, with the use of a performance improvement plan whenever possible.

Your internal portfolio, as an HR Business Partner, includes the household machines division, which focuses on sales of washers and dryers, dishwashers, and other large home appliances. The sales manager of this division has requested assistance from HR in handling a performance problem. One of his employees is an innovative and energetic “star performer,” but becomes angry, defensive, and argumentative if the ideas, suggestions, and proposals he makes require changes or is not implemented. The sales manager has spoken to him once, but no changes have been observed. As the HR Business Partner prepare a coaching memo for the sales manager, which outlines which type of discipline the employee should receive as well as a performance improvement plan (PIP) for the employee.

Instructions

Prepare a coaching memo and a performance improvement plan (PIP), using the organization’s new discipline matrix, for the employee that:

• Provides primary issue/overall concern.
• Explains desired and actual performance.
• Demonstrates the impact (the sound business reasons why the problem must be solved).
• Demonstrates the consequences (the logical consequences the employee will face if he fails to correct the situation).
• Provides attribution for credible sources used as an appendix to the PIP.

• For each approach, discuss what methods can be used to circumvent the attack, prevent it, or minimize the disruption caused by the event.
• Include 3 pages of material covering the 3 discussion areas.

The challenges to initiate transformational change in industry can be overwhelming. Analyze the Brazilian concept of jeitinho and explore how the concept may be useful in breaking the status quo. 

In your journal assignment, provide two recommendations using the Brazilian cultural concept of jeitinho to address current and future knowledge worker shortages that Nimble Storage may experience. 

Use global talent management practices to support your recommendations.

For additional details, please refer to the Journal Guidelines and Rubric document.

Explain how you would conduct a job analysis in a company that has never had job descriptions. Utilize the O*Net as a resource for your information.

Your discussion is to be submitted in 12-point Times New Roman font using APA format.  You must have a minimum of two sources to support your answer.

DQ 200 words

Communicating total rewards 

 Review the Fleming and Koppelman article from your assigned readings. Evaluate two of the ten EVM requirements and analyze how a project you have worked on in the past could have been more effective by using the measures. Provide detailed information if your organization consistently uses EVM and the benefits that have resulted. Respond to at least two of your fellow classmates’ postings 

It is of 5 slides with in-text citation (120 words each) and 1 reference slide.

Everything in APA Format

Due by friday 12pm EST.

Project Part 1: Project Proposal

There are four parts to the final course project. The first part of the project is the initial proposal, which will be submitted to the instructor for approval. The first part of the project will identify the company of choice that will seek an expansion opportunity to an overseas area of choice. Be sure to identify the country and mode of entry. In addition, provide and introduction and overview of selected company along with an initial analysis of the growth opportunity.

Steps to complete Part 1

Introduction:

Provide an introduction and overview of the selected company along with an initial analysis of the growth opportunity.

Identify the following:

• Country of choice
• Mode of entry

Submission Requirements:

Submit a two- to three-page Word document using 12-pt. font and APA format

*** Please see link below

https://content.grantham.edu/academics/LPF_BUS499/FinalProjectOverview.htm