Information Systems for Business and Beyond Questions:
Chapter 7 -Homework – study questions 1-10, Exercise 1-3
Study Questions
- What is the productivity paradox?
 - Summarize Carr’s argument in “Does IT Matter.”
 - How is the 2008 study by Brynjolfsson and McAfee different
from previous studies? How is it the same?
 - What does it mean for a business to have a competitive
advantage?
 - What are the primary activities and support activities of the
value chain?
 - What has been the overall impact of the Internet on industry
profitability? Who has been the true winner?
 - How does EDI work?
 - Give an example of a semi-structured decision and explain what inputs would be necessary to provide assistance in making the decision.
 - What does a collaborative information system do?
 - How can IT play a role in competitive advantage, according to
 
Exercises
- Analyze Carr’s position in regards to PC vs. Mac, Open Office vs. Microsoft Office, and Microsoft Powerpoint vs. Tableau.
 - Do some independent research on Nicholas Carr (the author of “IT Doesn’t Matter”) and explain his current position on the ability of IT to provide competitive advantage.
 - Review the WebEx website. What features of WebEx would contribute to good collaboration? Compare WebEx with other collaboration tools such as Skype or Google Hangouts?