Operational Excellence

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Assignment 1(1 page)

Discussion: This week we focus on the various maturity stages and variables in the middle manager best practices arc.  Refer to chapter 12 from this week’s reading and not the various stages, what they are and why they are important.

Assignment 2(1 page)

Review the section on the definitions of maturity stages and dimension variables in the CEO Technology Best Practices Arc. Define each of the maturity stages and performance dimensions. What are the key concepts from each section? (Information Technology and Organizational Learning) Chapter 12.

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