Research Paper: Business Process Redesign
Word count: 600+ words
If you have you been involved with a company doing a redesign of business processes, discuss what went right during the redesign and what went wrong from your perspective. Additionally, provide a discussion on what could have been done better to minimize the risk of failure. If you have not yet been involved with a business process redesign, research a company that has recently completed one and discuss what went wrong, what went right, and how the company could have done a better job minimizing the risk of failure.
Your paper should meet the following requirements:
Be approximately 2-4 pages in length, not including the required cover page and reference page.
Follow APA7 guidelines. Your paper should include an introduction, a body with fully developed content, and a conclusion.
Support your answers with the reading resources below and at least two scholarly journal articles to support your positions, claims, and observations, in addition to your textbook.
Be clearly and well-written, concise, and logical, using excellent grammar and style techniques. You are being graded in part on the quality of your writing.
Reading resources:
1. Chapter 5, “Information systems and business transformation.
Textbook: Managing and Using Information Systems, Keri E. Pearlson, Carol S. Saunders, Dennis F. Galletta, John Wiley & Sons
2. Chapter 5, “Information Systems and Digital Transformation” pp. 109-121
Strutynska, I., Kozbur, G., Dmytrotsa, L., Sorokivska, O., & Melnyk, L. (2019). Influence of digital technology on roadmap development for digital business transformation. 2019 9th International Conference on Advanced Computer Information Technologies (ACIT), 333-337. Retrieved from https://doi.org/10.1109/ACITT.2019.8780056