Combine all the previous milestones into a cohesive final paper. Your final paper should include revisions based on the feedback you received from your instructor on each milestone.
For this milestone, you will complete a draft of the first two sections of your summative assessment. Read the transcripts provided for you for this case analysis. The transcripts can be found in the Final Project Case Study.
Based on the transcripts you read in Module Three and this module’s reading, analyze the heuristics of the transcripts and determine how they impacted the interactions in the workplace. Additionally, determine the influence of cultural differences on the conflict. The transcripts can be found in the.
Based on the case study transcripts provided, look for instances in which the characters employed communication to manage the situation, collect relevant information, and build common ground. Then, identify practices through which the team can rebuild trust. Finally, determine the best course of action for resolving the conflict and provide your recommendations for moving forward.