Leveraging Technology for Assessment, Benchmarking, and Quality Control

In the digital age, moving products along the supply chain through multiple members is made easier with the right tools to coordinate the effort and provide real-time data. There are even new devices available to fight counterfeiting and theft at every stage. Whether determining the proper inventory in distribution centers or lead time needed for ordering to maintain minimum levels without running out of stock, customer satisfaction and cost savings are desired outcomes. Supply chain management software can measure expected travel time at each destination based on weather and other factors; movement within warehouse, distribution centers, or fulfillment centers; and progress to the final consumer in last mile delivery. The interconnected nature of players within the chain depends on software and technology that are compatible. Some member groups are implementing standards that allow cross-carrier tracking. Benchmarking can be established at the macro and micro level down to an individual employee’s productivity. 

Case Assignment

  • Research the pros and cons of transportation management system (TMS), warehouse management system (WMS), enterprise resource planning (ERP), and supply chain management software from the perspective of cost, supply chain integration, and competitive advantage.
    This portion of the paper will be 1½ pages in length.
  • Research the financial aspects of a digital supply chain. Include a discussion on how it is leveraged for assessment, benchmarking, and quality control.
    This portion of the paper will be 1½ pages in length.

Resources should be no more than three years old for this case because the industry is changing rapidly, and the goal is to remain relevant throughout your career.

Module 3 Case Background Readings

Trends and Practices in Supply Chain Analytics (2020)

Formulating a Predictive Flow (2020)

Masters of Logistics 28th Edition: Find Your Digital Direction (2019)

The Build-Versus-Buy Conundrum in Supply Chain Digitization (2020)

Need Speed Across the Supply Chain? It’s All About the Barcode (2019)

How a Freight Audit and a TMS Can Drive Efficiency for Your Supply Chain (2019)

“Digital Transformation” Can Enhance Working Capital Performance, New Hackett Group Survey Reveals (2019)

Three Logistics Trends to Watch in 2020 (2019)

Adding Data Science to Supply Chain’s List of Job Specs (2019)

Since you are engaging in research, be sure to cite and reference the sources in APA format. The paper should be written in the third person; this means words like “I,” “we,” and “you” are not appropriate. For more information, see Differences Between First and Third Person. The excessive use of quotes or unoriginal content will directly impact performance since it suggests lack of comprehension and indicates that a student may not have mastered the concepts.  

Assignment Expectations

Use the attached APA-formatted template (LOG302 Case3) to create your submission.

Your submission will include:

  • Trident’s cover page
  • A 3-page paper with APA citations (2- or 3-sentence introduction, 3-page body, and 2- or 3-sentence conclusion)
  • The alphabetized reference list page in APA format
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